Government Services Portal

Completed: 2022

Overview

Created a centralized citizen services portal with document management and workflow automation.

Challenge

A government entity required a centralized portal for citizen services that could handle document submissions, workflow approvals, and integrate with multiple legacy systems.

Solution

Built a custom portal using Laravel with document management, workflow engine, and API integrations to legacy systems. Implemented Active Directory SSO, role-based access control, and automated notification system.

Technologies Used

  • Laravel
  • OctoberCMS
  • Active Directory
  • MySQL
  • Elasticsearch

Integrations

  • Active Directory
  • Legacy Government Systems
  • Document Management System
  • Email Notification System

Achievements

50% reduction in processing time, 10,000+ daily users, 80% reduction in paper-based submissions